Don’t just take
our words for it!
Whether it’s a Hotel, Apartments, or a single Guesthouse, we’re here for you. Discover our clients’ stories and find out why SmartHotel is taking Guest experience to the next level.
Hotel Grano
Hotel Aubrecht
Royal Apartments
Queen Boutique Hotel
Grand Ascot Hotel
Smart up your
Ch|
Offer the Guests residing in your hotel and apartment, a simpler
and better way to communicate with your staff.
Postaw na SmartRozwiązania!
Smart up your
Ch|
Hundreds of properties trusted us



Core features
Smart Hotel is full of innovative features.
These are the most important ones.
Remote check-in.
Before arrival.
Mass messaging service.
Reach everyone at once.
95% of Guests use one of these apps
Your Guests will communicate in the most effortless way.
Savings calculator
Less work. More money.
How many rooms/apartments do you have in the property?
Thanks to SmartHotel, you will gain profit per month
more savings
Do you want to know how we calculated it?
Chatbot
Inside Facebook Messenger
Guest Area
They will love it. You will profit.
More convenience
More convenience
for your Guests in one place.
No extra apps needed.
More features.
Less inconvenience.
A perfect tool for your crew – Housekeeping and Maintenance departments will love it and you will stay in the loop even when you are away.
Your staff can create and assign tasks inside the facility ensuring a better workflow.
All Guests’ Requests in one place. From the easy to the urgent, odd and complicated ones.
Reception can communicate fluently with the Guests in their native languages. Our built-in translator will make sure of that.
No more notebooks at the reception desk! Time to digitalise your data. Record everything, from trivial to crucial tasks. Notifications will make sure everyone knows what to do next.
Statistics delivered every day. You can measure the reception desk’s reaction time, the number of checked-in Guests and much more.


PMS
Seamlessly operating with:













Partners
SmartHotel lets you unleash your full potential.
Room access
for Guests.
No key required.
Payments for Guests.
Safe and secure.
Reviews
Why SmartHotel is the future of hospitality.
Digital Guidebook ensures that Guests are always up to date with hotel information, additional amenities and promotions, while eliminating the need for printed materials. In our opinion, SmartHotel represents the future of hotel solutions, simultaneously distinguishing our property as a modern and environmentally friendly place to stay.
Wojciech Żbik, Director of Sales and Marketing at Hotel BoniFaCio
The AI Assistant in our digital Guest Book is a real breakthrough. Guests of Hotel Grano are eager to use ChatGPT, asking about everyday matters like the Wi-Fi password, air conditioning adjustment or the SPA and restaurants hours. Importantly, the AI Assistant extracts information directly from the Guest Book, ensuring its timeliness and accuracy. As a result, without involving the reception desk, our Guests get instant answers to their questions.
Arkadiusz Skrobosz, CEO Grano Hotel
In the Sales & Marketing Department, we are always creating new events and leisure activities for our Guests. We rely on our reception and concierge staff to share this information, which makes service times longer and leads to some things being missed. With the SmartHotel, I am confident that Guests will get all the information we want to share, and they can check important details anytime, anywhere.
Agnieszka Dąbrowska, Marketing Specialist, Elements Hotel & SPA
Elevate your business
at Smart level.
Offer the Guests residing in your hotel or apartment
a simpler and better way to communicate with your staff.