Don’t just take
our words for it!

Whether it’s a Hotel, Apartments, or a single Guesthouse, we’re here for you. Discover our clients’ stories and find out why SmartHotel is taking Guest experience to the next level.

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Smart up your
 

Offer the Guests residing in your hotel and apartment, a simpler
and better way to communicate with your staff.

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Postaw na SmartRozwiązania!

Smart up your
 

Offer the Guests residing in your hotel and apartment, a simpler and better way to communicate with your staff.
Hundreds of properties trusted us

Core features

Smart Hotel is full of innovative features.
These are the most important ones.

Remote check-in.
Before arrival.

Your Guest can check in up to two weeks prior to their arrival. Simplified procedure requires only the most important information. No extra apps needed. Check-in was never quicker, easier and ecological.

Mass messaging service.
Reach everyone at once.

A facility out of order? Happy hours at the bar? A new party is starting? Message all of your Guests or a selected group. Reach them with one click. As simple as that!

95% of Guests use one of these apps

Your Guests will communicate in the most effortless way.

WhatsApp, Messenger, Text or E-mail. Let your Guests choose and use their favourite way to reach you.

Savings calculator

Less work. More money.

How many rooms/apartments do you have in the property?

75

Thanks to SmartHotel, you will gain profit per month

Even
75
less working hours
Even
$531

more savings

Do you want to know how we calculated it?

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Chatbot

Inside Facebook Messenger

icons-channels-messenger

Automation.
Unlock endless possibilities.

Smart automatic messaging via Facebook Messenger.
Your Guests can instantly order services, check the menu and do so much more.

Guest Area

They will love it. You will profit.

More convenience<br> for your Guests in one place.<br>No extra apps needed.

More convenience
for your Guests in one place.
No extra apps needed.

Your Guests can check in, message the Hotel reception, easily find the most important information about their stay, receive offers and promotions from your Hotel and many more
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More convenience<br>for your Guests in one place.<br>No extra apps needed.

More convenience
for your Guests in one place.
No extra apps needed.

Your Guests can manage their booking – from making payments, through checking in, to receiving codes, keys and instructions, prolonging their stay or requesting room cleaning.
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Sell. Earn.

You can set and sell additional services via the Guest Area.

Scan to open.
Gain instant access.

A sticker inside the room, a stand at the reception desk. Your Guests can open their Guest Area.

More features.

Less inconvenience.

PMS

Seamlessly operating with:

Partners

SmartHotel lets you unleash your full potential.

fiserv

Payments for Guests.
Safe and secure.

Pay instantly with Fiserv (previously First Data). Your Guest receives the payment link. Click. Pay. All done.
Learn more ->

Reviews

Why SmartHotel is the future of hospitality.

Digital Guidebook ensures that Guests are always up to date with hotel information, additional amenities and promotions, while eliminating the need for printed materials. In our opinion, SmartHotel represents the future of hotel solutions, simultaneously distinguishing our property as a modern and environmentally friendly place to stay.

Wojciech Żbik, Director of Sales and Marketing at Hotel BoniFaCio

Digital Guidebook ensures that Guests are always up to date with hotel information, additional amenities and promotions, while eliminating the need for printed materials. In our opinion, SmartHotel represents the future of hotel solutions, simultaneously distinguishing our property as a modern and environmentally friendly place to stay. Watch Video

The AI Assistant in our digital Guest Book is a real breakthrough. Guests of Hotel Grano are eager to use ChatGPT, asking about everyday matters like the Wi-Fi password, air conditioning adjustment or the SPA and restaurants hours. Importantly, the AI Assistant extracts information directly from the Guest Book, ensuring its timeliness and accuracy. As a result, without involving the reception desk, our Guests get instant answers to their questions.

Arkadiusz Skrobosz, CEO Grano Hotel

The AI Assistant in our digital Guest Book is a real breakthrough. Guests of Hotel Grano are eager to use ChatGPT, asking about everyday matters like the Wi-Fi password, air conditioning adjustment or the SPA and restaurants hours. Importantly, the AI Assistant extracts information directly from the Guest Book, ensuring its timeliness and accuracy. As a result, without involving the reception desk, our Guests get instant answers to their questions. Watch Video

In the Sales & Marketing Department, we are always creating new events and leisure activities for our Guests. We rely on our reception and concierge staff to share this information, which makes service times longer and leads to some things being missed. With the SmartHotel, I am confident that Guests will get all the information we want to share, and they can check important details anytime, anywhere.

Agnieszka Dąbrowska, Marketing Specialist, Elements Hotel & SPA

In the Sales & Marketing Department, we are always creating new events and leisure activities for our Guests. We rely on our reception and concierge staff to share this information, which makes service times longer and leads to some things being missed. With the SmartHotel, I am confident that Guests will get all the information we want to share, and they can check important details anytime, anywhere. Watch Video
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